Legal & policies

Terms of Service

Last updated: 1 August 2026

These terms form the agreement between you and Jarvis_X LLC, a limited liability company registered in the State of Delaware (File No. 10672547), when you use this website or purchase products from our online store. By placing an order you accept these terms.

1. The seller

Products on this site are sold by Jarvis_X LLC, a Delaware limited liability company with its operating office at NetEase Hangzhou Network Co., Ltd., No. 599 Wangshang Road, Binjiang District, Hangzhou, Zhejiang 310000, China. Contact: support@jarvis-global-business.com.

2. Eligibility and accounts

You must be at least 18 years old and able to enter a binding contract. You are responsible for the accuracy of the shipping, billing and contact information you supply, and for keeping any account credentials confidential.

3. Products, pricing and availability

All prices are shown in US dollars and exclude applicable sales tax, which is calculated at checkout where required. Product images and descriptions are provided in good faith; minor variations in colour, packaging or supplier branding may occur.

Stock is limited and prices may change without notice. If a product is mispriced or unavailable after you order, we will contact you and either cancel and refund the order in full or offer an alternative.

4. Orders and acceptance

Your order is an offer to purchase. A contract is formed only when we send an order confirmation or dispatch the goods. We may decline or cancel an order where we suspect fraud, a payment problem, a delivery restriction, or a pricing error.

5. Payment

Payment is taken at checkout through our payment processors or the marketplace where the order was placed. By submitting payment details you confirm you are authorised to use the payment method. Orders are dispatched only after payment has been authorised.

6. Delivery

Shipping timelines, carriers and costs are described in our Shipping Policy. Delivery estimates are not guaranteed dates; risk of loss passes to you on delivery by the carrier.

7. Returns, cancellations and refunds

Cancellation, return and refund rights are set out in our Refund & Return Policy, which forms part of these terms.

8. Acceptable use and intellectual property

You may not use this site to break the law, interfere with its operation, scrape it at scale, or resell content without permission. Site text, product photography, logos and layout are owned by Jarvis_X LLC or its licensors and may not be reproduced commercially without written consent.

9. Warranties and liability

Products are supplied with any manufacturer warranty stated on the product page. Except where prohibited by law, the site and its content are provided "as is", and our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot lawfully be limited.

10. Governing law and changes

These terms are governed by the laws of the State of Delaware, United States. We may update them from time to time; the version in force at the time of your order applies to that order.